Q: Can you provide free quotes?

A: Yes, we can. We provide both estimates and formal proposals.

Q: Can you guarantee plants?

A: We can guarantee, for a period of one year from the date of installation, all plant material and labor costs except the following: Japanese Maples, Roses, Rhododendron, Perennials, and all plants not designated for Zone 5. Note: In order to keep guarantees in force, all invoices must be paid within 30 days of invoice.

Q: Can you guarantee sod and annual flowers?

A: No, Sod and annual flowers can be the fastest and most efficient way to add color and value to your landscape. Sod and annual flowers are guaranteed fresh upon installation but are not guaranteed after installation, unless Awad Landscapes is contracted for watering and care post-installation.

Q: Do you charge a design fee?

A: Our designers can provide a informal sketch, FREE of charge with your estimate. If you need a formal landscape plan, there will be a charge.

Q: Are you Insured?

A: Yes, we are. Certificates are available upon request.

Q: From where you purchase materials?

A: We are small business and we support local growers and suppliers.

Q: What size jobs do you work on?

A: We have completed projects ranging from $1,000 to $900,000. We have worked on everything from installing a new paver patio or a yard in Chicago to landscaping the Northwest Suburbs of Chicago.

Q: Are you bonded?

A: Yes, We are bondable. Performance bonds add 5% to 10% to the job.

Q: Do you warranty Drainage Solutions?

A: No, Unfortunately we can not guarantee any drainage solution. There are several solutions out there but there are a ton of variables that contribute to drainage issues. We will give you our best idea and solution but there are no guarantees.

Q: Do you do background checks on your employees?

A: Yes, We use http://www.hireright.com to ensure were hiring the right candidates.

Q: Are you and your Employees Certified for the work that they perform?

A: Yes, We certify all of our employees using Training videos and hands on training in the field. Each employee must get certified to use certain pieces of equipment and how to do certain jobs.
LStraining.com - Industry Standards Certification in Training

Q: Do you sub out your work?

A: Yes, We do sometimes, and we verify our sub contractors.

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